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A high quality 4-slice toaster has multi-features and provides quick results for the busy family. A sturdy and handsome brushed stainless steel control panel wipes clean easily. Defrost function warms frozen bread through and then toasts
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Disappointing product, disappointing customer service
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I purchased the Krups FEM4B 4-Slice Toaster in January 2008. This is not an inexpensive toaster, but I thought it was worth it until one of the levers broke in June. Since it was still under warranty I called the company and was told that I had to ship it at my expense (almost $20) to an authorized repair service which I did. It worked fine until a week ago when the toasting elements on one set of slots failed. I called the company to see what they would do considering this is the second problem which has occurred while the toaster is still under the one year warranty. They said I would have to send it to the same authorized repair service - at my expense; no consideration for a second problem. I decided not to spend another $20 to have it repaired again. How much will it cost me if another problem occurs after the warranty expires next month? I have purchased a Cuisinart 4 slice toast at half the price and it's working fine. Beware to prospective buyers!
Rating: 
(1
out of 5) @ 2008-12-15
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Love this toaster
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Have had this toaster for a month. Love it. It toasts just right, fits all size toasts and I love the feature that allows you to pop up toast higher in order to get it out easier. Good Luck!
Rating: 
(4
out of 5) @ 2008-11-24
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PRAISE FOR REVIEWS
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I DO APPRECIATE ALL THESE REVIEWS. I READ THEM ALL AND JUDGE THE PRODUCT ACCORDINGLY. USUALLY DISREGARD THE MOST FULSOME PRAISE AND VIRULENT OBJECTIONS.
Rating: 
(5
out of 5) @ 2008-11-17
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Toaster Review
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This is a great toaster. Great with bagels. Lever won't stay down if toaster isn't plugged in which is a good thing if it has to stay out on the counter with kids around.
Rating:
(5
out of 5) @ 2008-08-19
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Disappointed
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Not much to like about this toaster. It arrived dented. Slots are not long enough to fit a slice of bread unless it is the old fashioned size. Toasts unevenly, comes out with brown stripes. Big and bulky. If all you toast are bagels and english muffins, it is adequate. Definitely not worth the money. Wish I had purchased the Breville.
Judy
Scottsdale
Rating:
(1
out of 5) @ 2008-08-10
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