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Quiet, but problems
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We recently purchased this for our office. The good points: It's very quiet when it brews, and keeps the coffee warm for a good long time.
But it's annoying in several ways. First, the pot doesn't easily fit into the unit without shoving a few times. Also, the top twists to either "pour" or "keep warm," and the "pour" hardly dribbles. I always end up taking the top off totally to pour it. The top is then hard to get back on, it doesn't sit on the top evenly enough to twist it back on.
Now I'm wondering if we shouldn't have shelled out the extra bucks for a higher-quality unit. Maybe we got a lemon?
Rating: 
(2
out of 5) @ 2008-12-22
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Metallic taste
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We purchased two and have had both TCM830 since July 2008. The first cup is good but any remaining coffee in both has a strong metallic taste. Thermal is a good idea but we will go back to glass because of the bad taste.
Rating: 
(1
out of 5) @ 2008-11-19
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Flimsy construction
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My unit never worked right, it consistently turned off before the water reservoir was empty. I ended up disassembling it to determine what the cause was and in the process discovered that this coffee maker, like most other drip units, consisted mainly of cheap plastic castings that fit together rather poorly. That explains the complaints that others have made about difficulty getting the carafe under the drip basket. Anyway, the problem turned out to be the check valve between the reservoir and the heating element. It shut of the water prematurely making the heat sensor think the reservoir was empty. After reassembling the whole thing it still wouldn't work reliably so I ended up sending it back. Coincidentally, the other day I was in Lowe's and saw the same coffee maker for $30 less than the price I paid on Amazon. So if you really want to try this unit, I'd check Lowe's first.
Rating:
(1
out of 5) @ 2008-11-17
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Unpredictable
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Usually Black and Decker products are reliable. The TCM830, sadly is not. It's barely 6 months old and is failing. The reservoir doesn't completely empty thus making the perfect pot of coffee somewhat challenging. You need to be wide awake when positioning the carafe under the brew basket; else, you'll have a counter top full of coffee. I'm shopping for a replacement.
Rating:
(1
out of 5) @ 2008-11-17
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i wouldn't do it again...
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just okay. some design flaws and obvious weak spots. there are better choices. i liked my previous mr. coffee thermal carafe machine better. oh well.
Rating: 
(3
out of 5) @ 2008-11-16
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